Blaise War
map-marker Brooklyn, New York

Heater isnt working correctly and now completely dead

Im calling this number but customer service person told me you Dailed a rong number this is comfort zone but wr are not working for heaters
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Anonymous
map-marker Brooklyn, New York

Issue

I set the timer for 30 min and the unit will just shout down there is no lights on the unit is has an error code iof something 1
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User's recommendation: Bad product

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Rochester, New York

Parts

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Comfort Zone - Parts
Terrible, cant get anyone on the phone, plus emails come back as being wrong??? Help,Help I just want a part (mguarino7@***.com)
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User's recommendation: Don’t buy

Aileene Cov

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Verified Reviewer
| map-marker Searcy, Arkansas

No one is answering phone

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It has been leaking water and I mean a lot of it practically all I put in it I want to know what can be done I got it as a gift so I dont have a receipt
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User's recommendation: Not good

Anonymous
map-marker Fort Wayne, Indiana

Air Purifier wifi connect

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I am trying to connect via wifi my air purifier but it keeps timing out. The app sees it when I go plug it in and I enter my wifi password since it is wpa2 security. I am not configured for MAC addresses only, just those that have the login details. Are there any clear instructions as to how to cconnect or a video somewhere demonstrating on how to connect because it is vague to what kind of blinking lights, and what color. When off, it blinks red, violet/blue. When I turn on, I get the blue ring, green for fan, blinking red and violet for the middle. It was purchased at Menards.
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User's recommendation: Consider that the customer service does not respond back through emails if this is your preferred method of communication.

Bernie B Qdj

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Verified Reviewer
| map-marker Ottawa, Ontario

Replacement please

Replacement broken divice no powered up and not please help me with replacement unit broken 2237 Jones falls road Elgin Ontario Canada K0G1E0 Bernard beaubiah beaubiahbernie@***.com 18697
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Loss:
$50
Pros:
  • Replacement
Cons:
  • Replacement

Preferred solution: Full refund

User's recommendation: Replacement please

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Scottburgh, Kwazulu-Natal

I didn't receive my order

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Comfort Zone - I didn't receive my order
I purchased a flufy comfort, even now I haven't received it nor any communication regarding my order. And they don't reply my email as well to tell me my parcel status. I have been trying to log in on their website and it's not working. I think I have been scammed because now I can't even log in their website.
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John O Xly

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Verified Reviewer
| map-marker Denver, Colorado

Terrible customer service

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Comfort Zone - Terrible customer service
Original review Jan 24, 2022
After purchasing a heating unit that died when the electric contacts melted. very dangerous for a commercial grade heater. I'm trying to get replacement parts and customer service is either never available or when I do get an email through Amazon I'm told to go to the website to find contact information which doesn't exist. I don't often leave a negative review but after a few weeks this has gotten absolutely ridiculous. no reliable or useful emails and no return calls. I will not purchase from this company again. i have a woodshop that is freezing because of this product.
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Preferred solution: replacement parts

User's recommendation: Find a company with customer service information directly on their webpage

Ayline Wrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scottburgh, Kwazulu-Natal

I can't track my order

I purchased a comforter, till today I haven't received it nor any communication and I am not sure as to what will happen now.
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Ayline Wrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Scottburgh, Kwazulu-Natal

I can't track my order

I placed an order on the 27th May 2022,even now I haven't received it and no any communication either received
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Anonymous
map-marker Houston, Texas

Fan is crap

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This fan does not blow out the air very well. You have to sit very close to it to feel any air. I didnt think it should be that low. I bought another fan, different brand, and omg. It blows out really good. I feel it sitting across the room. Put it on high and it blows you away. This comfort zone is crap and Im stuck with it.
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User's recommendation: Don’t buy

Jason S Gzl
map-marker Central Square, New York

Fan not working

Comfort Zone - Fan not working
I paid 90 dollars for an 22 inch pedistal fan , worked great for a month and now doesn't, I don't have recept from store I bout it , what do I do
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Loss:
$90

Preferred solution: Let the company propose a solution

Joe G Qeq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Heater problem

The ceiling heater with dual tubes does not work the bright white light does not light up and no yellow orange light
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Preferred solution: Tech support

Kathleen C Roh

1 year old humidifier leaking from bottom.

No way to contact business ALL phone # are wrong (surprise, surprise) Sigh....don't buy from them. This planned obsolesense is disgusting. And OF COURSE there is no way to get a hold of any of these cheap businesses. Garbage people.
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Loss:
$40

Preferred solution: Full refund

Felicia P Exa
map-marker The Bronx, New York

Fan not working

Why do you guys have the wrong Number posted on your website.my fan was purchased in August of 2021. This is not right that it just stopped working. I have asthma and need the fan for air circulation
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Loss:
$30
Pros:
  • Works good at first
  • Low price

Preferred solution: To get the fan replacement

Katina W Rho

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

My fan

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I bought two fans last Summer maybe at the end of the summer and now that I'm plugging them up this summer they're getting very very hot on the motor and making a lot of noise and I can't even keep it on because it's too hot the fan is hot and catch on fire paid dollars for the fans
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Loss:
$100

Preferred solution: Get 2 working fans the ones that's metal

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